One of the new feature areas in Microsoft Exchange Server 2010 is the Exchange Control Panel. The ECP is a web-based configuration interface for Exchange that has the ability to be many things to different groups of people. For end users, when you click Options in Outlook Web App (OWA), the UI for managing account settings is part of the ECP. For delegated administrators (e.g., branch office administrators, service desk technicians), the ECP is a friendly interface for managing the properties of accounts and groups. For the Exchange administrator, the ECP provides an alternative interface to some settings and the only graphical interface for others. Finally, for administrators of hosted organizations (e.g., Microsoft Office 365 tenants), the ECP is the primary option for managing Exchange features specific to the organization.